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Service Design

CareCircle Health Platform

Designed a caregiver coordination tool to reduce administrative burden and improve communication among family members.

Challenge


Family caregivers often juggle schedules, medications, and updates across scattered tools, leading to missed appointments and burnout.

Approach


I conducted co-design sessions with caregivers and clinicians. The resulting platform centralizes schedules, tasks, and health updates in a shared, compassionate interface.

Outcome


Pilot users reported a 40% reduction in time spent coordinating care and higher confidence in managing medications.

Concept sketches